• sales@shippinglanka.com
  • 148/1, Pitakotte - Talawatugoda Rd, Kotte.

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+94-77-351-8892

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FAQs - Ecommerce Fulfillment Pick & Pack Orders Shipping Lanka

Frequently Asked Questions from Our Support

Shipping Lanka caters to a wide range of industries and categories. Whether you’re a DTC brand, online retail business, or influencer brand, we’ve got you covered. Our expertise extends to various sectors, including clothing, beauty and personal care, home and kitchen, sports and outdoor, and more.

We can ship anywhere in the world. Additionally, we offer very cost-effective shipping rates for small and lightweight packages.

A well-labeled shipment to our warehouse is crucial for us to promptly receive and make the items available for fulfillment. Generally, the shipment to our warehouse should include a packing list with the following details: Your company’s name Number of boxes in the shipment Each box labeled with SKU or ...

Yes, Per SKU, 5kg or 50 orders per SKU to minimize the service cost.

The warranties for your shipments are outlined in the shipping agreement. Typically, we provide a basic level of liability coverage for lost or damaged goods, but it’s essential to review and understand the specific terms outlined in the shipping agreement.

There are several ways to set up order transmission. You can use a shopping cart integration such as Shopify, woocommerce, or Ultracart on your website, which can directly transmit orders to us. Alternatively, you can send a formatted Excel spreadsheet with orders, and our shipping Lanka system can load and ...

We can email a prepaid return label to them through our shipping software, or they can mail it back using different means to the return address mentioned on the package they received with their order.

Yes, we do require the items to be labeled with SKU or part number matching your website items, along with any additional information such as size, color, etc. Well-labeled items expedite the picking and shipping process, minimizing shipping errors and ultimately reducing your return and replacement costs.

We provide tracking numbers for each shipment, and you can track them on the respective websites we provide.
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